Managed care for small business websites

Your site,
handled.

Hosting, maintenance, updates and on-tap development — at a fixed monthly rate, with no surprise bills.

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You focus on your business

No more Googling 'why is my site slow' at 11 PM. That's what you pay a retainer for.

We keep your site alive

Hosting, backups, SSL, uptime monitoring and security patches — set up once, never an issue.

No surprise bills

Your plan rate never changes. If you need more development time, we'll discuss it before starting.

Plans that scale with the work.

Pay for the baseline. Tap into hands-on development time only when you need it.

Lite

Kept alive. Kept safe.

$30/ month

Ad-hoc dev at $80/hr

Managed hosting
SSL + auto-renewal
Daily automated backups
Uptime monitoring + email alerts
Quarterly security & dependency updates
Domain + DNS support
Email support — 3 business day response
Included development time — 0 min / month

Standard

An hour a month of hands-on care.

$50/ month

60 min development included

Managed hosting
SSL + auto-renewal
Daily automated backups
Uptime monitoring + email alerts
Quarterly security & dependency updates
Domain + DNS support
Email support — 1 business day response
Included development time — 60 min / month

Pro

Full partner. On your team.

$100/ month

150 min development included

Managed hosting
SSL + auto-renewal
Daily automated backups
Uptime monitoring + email alerts
Quarterly security & dependency updates
Domain + DNS support
Email support — 4 business hours response
Included development time — 150 min / month

Max

Serious infrastructure. Weekly cadence.

$250/ month

500 min development included

Managed hosting
SSL + auto-renewal
Daily automated backups
Uptime monitoring + email alerts
Quarterly security & dependency updates — Monthly
Domain + DNS support
Email support — 1 business hour response
Included development time — 500 min / month

All prices AUD, ex-GST. GST not applicable at current turnover.

Line by line.

What you get on each plan. No fine-print ambush.

Feature	Lite	Standard	Pro	Max
Managed hosting
SSL + auto-renewal
Daily automated backups
Uptime monitoring + email alerts
Quarterly security & dependency updates				Monthly
Domain + DNS support
Email support	3 business day response	1 business day response	4 business hours response	1 business hour response
Included development time	0 min / month	60 min / month	150 min / month	500 min / month
Ad-hoc development rate	$80/hr	$70/hr (30-min blocks)	$70/hr (30-min blocks)	$65/hr (30-min blocks)
Monthly email report
Emergency response		4 hours	2 hours	1 hour
Monthly check-in call			15 min, optional	Weekly, 30 min
SEO monitoring
GA4 setup + traffic report
Quarterly strategy email				Quarterly audit + roadmap

Questions worth asking.

Can I change plans?: Yes — upgrade or downgrade anytime from the Customer Portal. Pro-rated changes happen automatically on your next invoice.
What counts as development time?: Content edits, small feature tweaks, copy changes, image swaps, plugin configuration, bug fixes — anything hands-on-keyboard. Discovery calls and strategy aren't deducted from your minutes.
What if I go over my included minutes?: I'll always ask before starting. Overflow is billed at $70/hr in 30-minute blocks (Standard & Pro) or $80/hr (Lite) as a separate Stripe invoice.
How do I cancel?: One click from the Customer Portal. Your plan stays active until the end of the current billing period — no surprise charges, no exit fee.
Do unused minutes roll over?: No. The allowance resets each billing cycle to keep things simple on both sides. If you routinely need more, we'll move you up a tier.
Is GST included?: All prices are AUD, exclusive of GST. At my current turnover GST is not applicable, so the price you see is the price you pay.
Can I pay annually?: Yes — annual billing takes 10% off, and you get a single tax invoice instead of 12.

Need something custom?

These plans cover the vast majority of small-business sites. If you're running something heavier — or want a bespoke retainer — let's talk.

Email hello@webforgedesign.com

Your site,handled.